OVERVIEW

These Terms and Conditions (“Terms") apply to your use of www.alessandrodellacqua.com (“the Website” or “Site”). This website is operated by Alessandro Dell Acqua Italy L.L.C and/or its affiliates globally. Throughout the site, the terms “we”, “us” and “our” refer to Alessandro Dell Acqua Italy L.L.C. We offer this website, including all information, tools, and Services available from this site to you, the user, or customers, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. These terms apply whether you are accessing this site through a computer or mobile phone device (through an iOS or Android application, for example) or by using the mobile application (“mobile app”) that is provided by us.

This Website and Mobile app are only to be use for non-commercial personal use and information. Your use of the website and feature of the site shall be governed by these Terms along with the Shipping Policy, Privacy Policy, and Refund or Exchange Policy (together “Policies”) as modified and amended from time to time.

By mere accessing or visiting our site and/or purchasing something from us, you engage in our “Service” and acknowledging, without limitation or qualification, to be bound by these terms, including those additional terms and conditions and policies and/or available by hyperlink. ACCESSING, BROWSING, OR OTHERWISE USING THE WEBSITE INDICATES YOUR UNCONDITIONAL AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THE AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING. These Terms and Policies apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. If you do not agree to any of the terms or the Policies, please do not access the website or use any services.

Alessandro Dell Acqua Italy L.L.C reserves the unilateral right to change the particulars contained in the Terms or the Policies as well as adding any new feature or tools on the website and mobile application,  from time to time and at any time, without notice to its users/customers and in its sole discretion.  Any change or modification to the Terms and Policies will be effective from the date of such uploads of the Terms and Policies. Your continued use of the Website following the modifications to the Terms and Policies constitutes your acceptance of the modified Terms and Policies whether or not you have read them. For this reason, the user or customers are encouraged to visit and review these Terms and Policies. Please note that the Terms and Policy on the printed invoice are subject to change without prior notice.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms & Conditions of Sale and placing an order through the website or mobile application, you represent and warrant that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site. You agree to provide correct and accurate email, postal and/or other contact details to us and acknowledge that we may use these details to contact you in the event.  If the information is incomplete as given by you, we may not be able to complete your order.
You will not make any false or fraudulent orders on our website and mobile application. If we are reasonably of the opinion that such an order has been made, we shall be entitled to cancel the order and inform the relevant authorities.
You will not use the website and mobile application to communicate, transmit, or post material that infringes on the intellectual property, privacy, or publicity right of another person or entity.
You must not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if the information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund/Exchange Policy. 

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate to the product delivered.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.

We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

You will gain ownership of the items bought only upon we, Alessandro Dell Acqua Italy L.L.C, receives full payment for all amounts owed, including delivery charges against the purchased items from your account on our website and mobile application.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

We accept Visa, MasterCard, PayPal, and PaymentWall i.e., Samsung Pay, JCB, Hipercard, UnionPay, and SwedPay for payments. We will only charge for products purchased and shipped. All prices are in US dollars. Your credit card company will calculate the exchange rate at the time of shipment. For your protection, we require that the billing telephone number and the billing address match the address that is on file with the credit card issuing bank.

By clicking “Pay Now”, you affirm that the credit card belongs to you or that you are the authorized holder of the gift card voucher. Validation checks and authorization by your card issuer are necessary. However, if your card issuer fails to authorize payment to Alessandro Dell Acqua Italy L.L.C, we will not be responsible for any delays or non-delivery, and communication with you may not be possible.

SECTION 7 - PROGRAM FOR SAFEGUARDING AGAINST FRAUD

In adherence to our order processing protocols, we thoroughly scrutinize all incoming orders for potential fraud or any form of unauthorized or illicit activities.

We retain the prerogative to decline processing orders if there is suspicion of fraud, unauthorized or illegal activities, or if the order contravenes Alessandro Dell Acqua Italy L.L.C’s established policies. In such instances, your order may be declined, and our Customer Service department may reach out to you via the provided phone number and/or email address to verify the order.

Furthermore, we maintain the right to terminate accounts or abstain from shipping to specific addresses if there is a reason to suspect fraud, unauthorized, or illegal activities. These precautionary measures are implemented to safeguard both our customers and our organization from potential fraud or other unauthorized or illegal activities.

SECTION 8 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of and Conditions of Sale.

SECTION 9 - THIRD-PARTY LINKS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of and Conditions.

SECTION 10 - INTELLECTUAL PROPERTY RIGHTS

The domain name “www.alessandrodellacqua.com”, is owned by Alessandro Dell Acqua Italy L.L.C and/ or its affiliates globally.  The website, including its entirety and the products available for purchase, along with all associated intellectual property components (such as texts, site maps, programs, databases, animations, photographs, illustrations, sounds, color, codes, diagrams, logos, brands and designs), are exclusively owned by Alessandro Dell Acqua Italy L.L.C, or have been duly licensed by Alessandro Dell Acqua. These assets are protected by Intellectual Property laws.

Alessandro Dell Acqua Italy L.L.C and/or its affiliates around the world are solely authorized to use the associated intellectual property rights.
The use of all or part of the Website, including by downloading, reproduction, transmission, presentation, or distribution, for purposes other than for your personal and private use, commercially or otherwise, is strictly prohibited.

In the event of failure to comply with these provisions, the penalties provided by law will be applied. 

When you use a “Share” function on the Website to share a Alessandro Dell Acqua Italy L.L.C’s product, event or message, you acknowledge and accept that the content available for sharing must only be used for purely personal purposes, excluding any commercial use on websites or web pages and/or other commercial digital media.


Prior, written consent from Alessandro Dell Acqua Italy L.L.C is necessary for the establishment of hyperlinks to the Website, and such consent can be withdrawn at any time.

Alessandro Dell Acqua Italy L.L.C explicitly states that not all websites linked to the Website are within its control, and consequently disclaims any liability, especially in terms of editorial content, related to access and content on such websites.

Alessandro Dell Acqua Italy L.L.C retains the freedom to modify the Website's content without notice. Hence, it is recommended to periodically review our policies.

SECTION 11 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: Privacy Policy.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 13 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Alessandro Dell Acqua Italy L.L.C, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 15 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Alessandro Dell Acqua Italy L.L.C and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 16 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 17 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions of Sale, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 18 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of and Condition of Sale shall not constitute a waiver of such right or provision.

These Terms and Conditions of Sale and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 19 - GOVERNING LAW

The failure of us to exercise or enforce any right or provision of these Terms of and Condition of Sale shall not constitute a waiver of such right or provision.

These Terms and Conditions of Sale and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - CHANGES TO TERMS AND CONDITIONS

You can review the most current version of the Terms & Conditions at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of and Conditions of Sale by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at customercare@alessandrodellacqua.com.
Our contact information is posted below:
Alessandro Dell Acqua Italy L.L.C
customercare@alessandrodellacqua.com